Last updated: September 2026
This Privacy Notice explains how I collect, use and protect your personal information when you visit this website, complete a quiz, join my mailing list, make an enquiry, book a session or make a payment.
I provide personal energy clearing and house healing services.
For UK data-protection purposes, I am responsible for the personal information I collect and use through this website and my services.
If you have any questions about your personal information, you can contact me using the contact details provided on this website.
Depending on how you interact with me, I may collect:
Your first name
Your email address
Information you provide through my quiz
Information you provide when contacting me
Booking and appointment information
Information relating to payments
Information you choose to provide when working with me
Technical information about how you use my website
When you complete my quiz, I collect your first name and email address.
If you choose to join my mailing list, your details are added to Flodesk, which I use to manage my email communications.
I may send you information about my services, energy clearing, house healing, insights, news and other relevant content.
You can unsubscribe at any time by using the unsubscribe link at the bottom of my emails.
Where required, I rely on your consent to send marketing emails.
Appointments are booked through Calendly.
When you book a session, Calendly may collect information including your name, email address, appointment details and any information you provide during the booking process.
I use this information to arrange your appointment, provide the service you have requested and communicate with you about your booking.
Calendly handles information in accordance with its own privacy practices.
Payments are processed securely through Stripe.
Stripe processes your payment details. I do not normally receive or store your complete debit or credit card information.
I may receive information such as your name, the amount paid, payment status and transaction details.
I use this information to process your payment, manage refunds or queries and maintain appropriate financial records.
I use Flodesk to manage my mailing list and send emails.
Flodesk may process information including your name, email address, subscription status and information about your interaction with emails.
You may unsubscribe from marketing emails at any time.
I use Google Analytics to help me understand how visitors use my website.
Google Analytics may collect information about your device, browser, approximate location and activity on the website.
Where consent is legally required for analytics cookies or similar technologies, they will not be activated until you have given your consent.
You can change or withdraw your cookie choices through the cookie settings on this website.
I may use your information to:
Provide my services
Arrange and manage appointments
Process payments
Respond to enquiries
Deliver quiz results
Manage my mailing list
Send marketing communications where you have agreed to receive them
Understand and improve how my website is used
Keep appropriate business and financial records
Protect my website and business
Meet my legal obligations
Depending on the reason I am using your information, I may rely on:
Consent
For example, when you choose to receive marketing emails or agree to non-essential cookies.
Contract
When I need your information to arrange or provide a service you have requested.
Legal obligation
When I need to keep or use information to comply with the law.
Legitimate interests
Where it is reasonably necessary to operate, improve or protect my business and those interests do not override your privacy rights.
I do not sell your personal information.
I may use trusted third-party services to help run my business, including:
Calendly for bookings
Stripe for payments
Flodesk for email marketing
Google Analytics for website analytics
My website hosting and technical service providers
I may also disclose information where required by law or where reasonably necessary to protect my legal rights.
Some of the companies I use may process information outside the UK.
Where this happens, appropriate safeguards should be used in accordance with UK data-protection law.
I keep personal information only for as long as reasonably necessary.
For example:
Mailing-list information may be kept while you remain subscribed
Enquiry information may be deleted when it is no longer required
Booking and client information may be retained where reasonably necessary for business records
Financial information may be kept for the period required by tax and accounting law
I periodically review the information I hold and delete information that is no longer required.
Depending on the circumstances, you may have the right to:
Ask what personal information I hold about you
Request a copy of your information
Ask me to correct inaccurate information
Ask me to delete your information
Ask me to restrict how your information is used
Object to certain uses of your information
Withdraw your consent
Request the transfer of certain information
Not every right applies in every situation.
You can ask me to stop sending you marketing communications at any time.
The simplest way is to click the unsubscribe link at the bottom of any marketing email.
This website uses cookies and similar technologies.
Some cookies are necessary for the website to work. Other cookies, such as analytics or marketing cookies, may require your consent.
You can find more information in my Cookie Notice and change your preferences using the cookie settings on this website.
I take reasonable steps to protect your information against loss, misuse, unauthorised access or disclosure.
No online system is completely risk-free, but I aim to use appropriate security measures for the information I hold.
If you have a concern about how I use your personal information, please contact me so that I can try to resolve it.
You also have the right to complain to the UK Information Commissioner’s Office.
I may update this Privacy Notice when my website, services or the way I use personal information changes.
The latest version will always be available on this website.